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E500RM9

5" ARM A73 + A53 Rugged Handheld Computer

KEY FEATURES

  • 5” 1280 x 720 Resolution
  • ARM A73 x 4 (2.0 GHz) + A53 x 4 (2.0 GHz)
  • IP65 waterproof and dustproof
  • Optional 1D/2D Barcode Reader and Fingerprint Reader for data collection
  • Rated for extreme temperature use
  • Optional NFC function

    CERTIFICATIONS

  • IP65
    FCC
    CE

E500RM9

5" ARM A73 + A53 Rugged Handheld Computer
Overview
Specification
Accessories
Product FAQs
A male worker is holding an E500RM9 rugged mobile computer, and a female worker in a white shirt and Hi Vis Vest are ready for fieldwork

The Most Compact Rugged Solution for Mobile Workforce

The E500RM9 rugged mobile computer is an ultimate compact pocket-size 5” portable computer for on-the-go communications, monitoring, and data capture.

With built-in 13 MP rear and 8MP front camera, optional 1D/2D barcode reader, and NFC reader for data collection, the E500RM9 with PCAP touch screen suits modern mobile workers and business applications.


E500RM9 rugged mobile computer with IP65 and passed MIL-STD 810H is purpose-built adaptability against water

Built to Survive

Compliant with MIL-STD-810H and sealed to IP65 rating, the E500RM9 rugged mobile computer is built to withstand harsh environments, protected against water and dust, operate in extreme temperatures, and endure shocks and vibrations.


E500RM9 rugged mobile computer is optimizing operational efficiencies in extreme temperature

Rated for Extreme Temperature Use

The E500RM9 rugged mobile computer can operate in a wide temperature range, also equipped with an extended battery running time, it offers the flexibility of use in many industrial use cases.

Display

Size

5.0 inches

Resolution

1280x720

Type

Projected Capacitive Multi Touch

Panel Brightness

500 nits

Contrast Ratio

800:1

View Angles

80,80,80,80

Bonding

Optical Bonding for Sunlight Viewability

Touch Mode

Support Hand / Gloves and Rain Mode

System Specification

Processor

ARM A73 x 4 (2.0 GHz) + A53 x 4 (2.0 GHz)

Memory

4GB

Storage

64GB

Smart Card Reader

ISO7816 Part 1.2.3
Smart Card Reader (Optional)

Operating System

Android 11.0

WLAN

Support

BT

Support

WWAN

4G/LTE (Optional)

GNSS

GPS/AGPS

RFID

NFC (Read / Write) (Optional)

Sensors

Ambient Light Sensor, E-Compass, Gyro, Acceleration Sensors

Fingerprint Scanner

Fingerprint Reader (Optional)

Camera

Front Camera

8MP Camera

Rear Camera

13MP Camera with LED Auxiliary Light (Auto Focus)

Mechanical

Dimension

85.9 x 163.2 x 22.5 mm

Weight

315g

IO Ports

USB Port

1 x Micro USB OTG

Audio

1 x Audio Combo connector (Mic in or Line Out)
2 x Built-in Mic
1 x Speaker
1 x Receiver

SD Card Slot

1 x Micro SD Card Slot

SIM Card Slot

2 x SIM Card Slot

Indicator

1 x LED Indicators
(Power, Battery)

Docking Connector

1 x Docking Connector

Environment

Operating Humidity

10% to 95% RH, Non​­Condensing

Operating Temperature

-20°C to 60°C

Storage Temperature

-30°C to 70°C

Shock

MIL-STD-810H Method 516.8 Procedure I

Vibration

MIL-STD-810H Method 514.8 Procedure I

Drop

MIL-STD-810H Method 516.8, 4 ft

IP rating

IP65

Certification

Certification

CE, FCC

Control

Button

1 x Volume +/-, 1 x Power Button, 3 x Function Button, 1 x Home, 1 x Menu, 1 x Esc

Power

Battery

3.7V 3900mAh (Default)
Hotswappable Function (Optional)

Battery Operating Time

20Hr

Power Rating

5V

Adapter

5V 2A Adapter

Security Function

SOTI MobiControl

SOTI MobiControl Compliance

Accessory

Accessory

Power Plug (Based on Customer's Country)
Hand Strap
Battery

Optional Accessory

Micro SD Card
Charging Dock 2 bay
Charging Dock 6 bay
Battery Charging Dock 2 bay
Battery Charging Dock 6 bay
Micro USB Cable

Barcode Scanner

Barcode Scanner

1D/2D Barcode Reader (Optional)

STANDARD ACCESSORIES

Power Plug (Based on Customer's Country)

Power Plug (Based on Customer's Country)

Model Name: 6A-121WP05

Part Number: 9226010W05V1

  • Input: AC 100-240V 50/60Hz
  • Output: 5V-2A

Battery

Battery

Model Name: E430

Part Number: 32000000001K

  • 3.7V 3900mAh Li-ion removable battery

Hand Strap

Hand Strap

Model Name: HS-E430

Part Number: 9B0000000416

  • Hand strap to firmly grasp the device without having the fear of dropping it.

OPTIONAL ACCESSORIES

Charging Dock 6 Bay

Charging Dock 6 Bay

Model Name: MD-E50R-6

Part Number: 98DP05A00001

  • PoGo Pin type charging slot
  • Power level LED Indicators
  • Supports multiple docking sets interconnected

Micro SD Card

Micro SD Card

Model Name: MSD-16GB

Part Number: 76000000000V

  • 16G Micro SD Card

Charging Dock 2 Bay

Charging Dock 2 Bay

Model Name: DD-E50R-2

Part Number: 98DP00A00002

  • PoGo Pin type charging slot
  • Power level LED Indicators
  • Supports multiple docking sets interconnected

Battery Charging Dock 2 Bay

Battery Charging Dock 2 Bay

Model Name: BD-3900-2

Part Number: 98K004A0000G

  • PoGo Pin type charging slot
  • Power level LED Indicators
  • Supports multiple docking sets interconnected
  • Buzzer indicating the battery is inserted or alerting battery error state

Micro USB Cable

Micro USB Cable

Model Name: MUS

Part Number: 9487049050K0

  • This USB cable provides superior communication

Battery Charging Dock 6 Bay

Battery Charging Dock 6 Bay

Model Name: BD-3900-6

Part Number: 98K000A0004G

  • PoGo Pin type charging slot
  • Power level LED Indicators
  • Supports multiple docking sets interconnected
  • Buzzer indicating the battery is inserted or alerting battery error state
  • What is the Winmate E500RM9?

    The Winmate E500RM9 is a 5-inch Rugged Android PDA designed for enterprise mobility. It combines the sleek usability of a modern smartphone with industrial-grade durability. It is powered by an ARM Cortex A53 Octa-Core processor, making it an ideal tool for mobile workers in retail, hospitality, and field service who need a device that is easy to carry yet tough enough for work.

  • What operating system does the E500RM9 run?

    The E500RM9 runs on Android 11 (or newer). This ensures support for the latest enterprise applications and security protocols. The intuitive Android interface requires minimal training for employees, allowing businesses to deploy the devices quickly for tasks like mobile point-of-sale (mPOS) or electronic proof of delivery.

  • How does the E500RM9 differ from a regular smartphone?

    The E500RM9 offers superior durability and data capture capabilities. While it looks like a smartphone, it is IP65 rated (dust and water resistant) and MIL-STD-810H certified to survive 5-foot drops. Unlike consumer phones, it includes an integrated barcode scanner and a Smart Card Reader, eliminating the need for fragile external attachments.

  • Does the E500RM9 have a built-in barcode scanner?

    Yes, it features an integrated professional 1D/2D Barcode Reader. This dedicated hardware engine scans barcodes significantly faster and more accurately than a smartphone camera app, especially in low-light conditions. It allows workers to check inventory or scan tickets instantly with a dedicated side button.

  • Is the E500RM9 screen readable outdoors?

    Yes, it features a 5-inch daylight-readable display (1280 x 720). With a brightness of 400-500 nits and optical bonding technology, the screen remains clear and vibrant even under direct sunlight. This is crucial for outdoor field technicians or delivery drivers who spend their day working outside.

  • Can I accept payments with the E500RM9?

    Yes, the device is equipped with extensive data reading capabilities. Beyond barcode scanning, it includes a built-in NFC reader and an optional Smart Card Reader. This makes the E500RM9 perfect for mobile ticketing, ID verification, or functioning as a mobile payment terminal (mPOS) in retail environments.

  • How long does the battery last?

    The E500RM9 is designed for full-shift operation (approx. 20 hours). It uses a 3900mAh (typical) user-replaceable battery. The efficient ARM architecture ensures low power consumption, and because the battery is removable, heavy users can swap it out instantly without needing to dock the device for charging.

  • Is the E500RM9 lightweight?

    Yes, it weighs approximately 290g, making it lightweight for an industrial device. Its ergonomic design fits comfortably in one hand, reducing user fatigue during long shifts. It is significantly lighter than "brick-style" industrial computers, bridging the gap between durability and portability.

  • Does the E500RM9 support 4G LTE?

    Yes, it supports global 4G LTE connectivity. This ensures that mobile workers stay connected to the cloud, enabling real-time file sharing, video calls, and database access from anywhere. It also supports Dual SIM, allowing for network redundancy or separating work/personal data plans.

  • Can the E500RM9 withstand water and dust?

    Yes, it carries an IP65 protection rating. This means the device is completely sealed against dust ingress and is protected against water jets from any direction. It can be safely used in rainy conditions, dusty warehouses, or kitchen environments where spills might occur.